Effective date: 15 August 2016
This website, [www.kiarahealth.com] (the “Site“) (the “Site“) is operated by Kiara Health (Pty) Ltd (“Kiara“, “We“, “Our” or “Us“), a company registered in South Africa with company number 2011/111283/07 and having its registered office at Kiara Health Head Office, 72 Steel Road, Spartan, Kempton Park, 1619, South Africa
This Privacy Statement (together with our Cookies Policy [https://kiarahealth.com/cookie-policy/]) sets out the basis on which we gather and use any personal data we collect from you, or that you provide to us by using this Site. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We are committed to protecting the privacy and personal data of users of the Site.
1. ACCEPTANCE OF THIS PRIVACY STATEMENT
By using this Site, you signify acceptance of this Privacy Statement. If you do not agree with or you are not comfortable with any aspect of the Privacy Statement, PLEASE LEAVE THE SITE NOW. Your continued use of any portion of the Site following notification or posting of such changes will constitute your acceptance of those changes.
Kiara will only use the information we collect about you lawfully, in compliance with the laws of the Republic of South Africa, or any country that we operate in on the African continent, including applicable data protection laws. Kiara does not sell or exchange names, or any other information about our online customers with third parties.
We reserve the right to modify this Privacy Statement at any time. Any changes to this Privacy Statement will be posted on the Site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We therefore encourage users to check this Privacy Statement on a regular basis. If at any time we decide to use your personal data in a manner significantly different from that stated in this Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.
In the event you have any concerns about the guidelines set forth in this Privacy Statement, please contact us (details in the “Contact Us” section).
2. COLLECTION OF PERSONAL INFORMATION
2.1 Personal information provided voluntarily by you
In order to obtain access to certain services provided via the Site you will be required to provide certain details on the Site. To do this you will have to provide personally identifiable information such as your name, postal address, e-mail address and telephone number. You can choose not to provide this information, however, you might not be able to gain access to our information and services. If you contact us for any reason, we may keep a record of the information you provide through the “Contact Us” function of the Site. We gather this information to allow us to process your request or provide you with the services you have requested.
2.2 Personal information collected automatically from normal Site usage
3. LINKS TO OTHER SITES
We may, from time to time, provide links to third party websites. In addition, third parties’ websites may also provide links to the Site. Should you choose to visit these third party websites, you should review their privacy statements to ensure you understand and are comfortable with their practices concerning your personal information. We do not accept, and we disclaim, any responsibility for the privacy statements and information protection practices of any third party website (whether or not such website is linked on or to the Site). These links are provided to you for convenience purposes only, and you access them at your own risk. It is your responsibility to check the third party website’s privacy statements before you submit any personal data to their websites.
4. USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- To provide you with general or requested information on our Site in relation to our services;
- To respond to your requests for information and other communication or correspondence you may submit to us;
- To ensure that content on our Site is presented in the most effective manner for you and for your computing device.
- To allow you to participate in interactive features of our Site, should this be available and you choose to do so.
- To notify you about changes to our Site, services or policies.
5. DISCLOSURE OF YOUR PERSONAL INFORMATION
5.1 The personal data that we collect from you may be gathered by or transferred to, and stored at, a destination outside of South Africa for the purposes described above and it may also be processed by individuals operating outside South Africa. Processing of your personal data by an entity outside South Africa will be subject to applicable privacy legislation. Such external individuals may be engaged in, among other things, the processing of your request for information and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Statement and applicable legislation.
5.2 We may disclose your personal data to third parties:
- In the event that they are working directly on our behalf for a specified purpose.
- If we or substantially all of our assets are acquired by a third party, in which case your personal data held by us may be included in the transferred assets (for example, in the form of a database of users of the Site).
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or court order, or in order to enforce, establish, exercise or defend legal rights, the rights, property, or safety of you, us, our group, or employees.
We will not sell or transfer your information to third parties for marketing purposes.
We may also provide non-personal data to third parties, where such information is combined with similar information of other users of our Site. For example, we might inform third parties regarding the number of unique users who visit our Site, the demographic breakdown of our community users of our Site, or the activities that visitors to our Site engage in while on our Site. The third parties to whom we may provide this information may include our website design, development and hosting contractors.
We will always endeavour to protect your personal information from loss, misuse, unauthorised access or disclosure, alteration or destruction. We are committed to provide security for your information. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement. Unfortunately, no collection or data transmission over the Internet can be guaranteed to be 100% secure. Thus, while we strive to protect your personal information, we cannot ensure or warrant the security of any transmission. We shall only hold personal data for as long as is necessary or as required by law.
7. YOUR RIGHTS
We may review or ask third parties to confidentially review aggregate statistical information about our Site visitors to enable us to tailor our Site content to visitor interest. However, we do not sell or exchange or provide such data to third parties for their own use. We will inform you if we intend to use your personal data for such purposes or if we intend to disclose your personal data to any third party for such purposes.
You have the right to request a copy of the personal data held by us about you. To the extent permitted by law, we may charge a fee for this. You also have the right to access your personal data, have changed any inaccuracies in the details we hold about you, the right to object to the use of your personal data and the right to block any specific uses of your personal data by contacting us contacting us by phone or email (details below in the “Contact Us” section).
It is your responsibility to ensure that any information you have provided to us is accurate and up-to-date.
If any of the information that you have provided to us changes, please send us an email entitled ‘CHANGE OF DETAILS’ to the details below in the “Contact Us” section.
8. CONTACT US
If you have any queries or questions about privacy and/or security issues, please contact us at email@example.com